Shipping policy
SHIPPING & DELIVERY
| DESTINATION | COST | DELIVERY TIME |
|---|---|---|
| Australia (Standard Delivery) | $9.95 (Orders under $100) FREE (Orders over $100) |
3–5 business days (metro) 5–13 business days (rural) |
| Australia (Express) | $16.95 | 1–3 business days for select* destinations. *Please check your postcode via the Australia Post website to ensure your postcode is within the Express Post network here. |
| New Zealand (Australia Post International) | $14.95 (Orders under $100) FREE (Orders over $100) |
5–10 business days from dispatch |
| New Zealand (DHL Express) | $20.00 | 3–7 business days from dispatch |
Orders received before 10:00am AEDT on business days will be dispatched on the same day. Orders received after 10:00am AEDT will be dispatched on the next business day. All orders placed on weekends and public holidays in Australia will be processed on the next available business day.
Once your order has been collected by Australia Post, you will receive your shipment tracking information via the email address used to place your order.
Please check the domestic postage and delivery calculator for estimated delivery times to your area, and the International delivery table here for International Delivery times.
Delivery may take longer to some rural areas, such as the Northern Territory and Western Australia, so please consider this when choosing your delivery option.
If you have selected Express delivery, we recommend providing a suitable daytime delivery address to ensure someone is available to sign for your order. If you are not present to accept your delivery, your order will be carded and taken to the nearest post office.
International Orders
Please note S/DOUBLE or distributor Globe International does not take responsibility for any customs or import duty charges incurred for international deliveries. All duties and charges are to be paid by the customer on delivery of the order. Customs policies vary widely from country to country, so please contact your local customs office for further information.
